Repairs

Many of our service calls for A/C and/or furnace result in "user error" as the cause, especially when seasons change from hot/cold and thermostats are not properly set. Please double-check your thermostat and also make sure you have clean filters properly installed. If you feel confident that the thermostat and filter(s) are in order, proceed with your request so we can get out to have a look.

Many of our service calls for "plugs not working" or "light won't come on" turn out to be tripped breakers or GFI outlets. This could result in a repair charge-back because you are responsible for checking your breakers and GFI outlets before submitting a repair request. If you're confident that your electrical problem is something other than a tripped breaker or GFI outlet, proceed with your request and we'll come out to have a look. Thanks.